We are seeking a team of highly professional, customer and sales focussed, confident and presentable... Show More

We are seeking a team of highly professional, customer and sales focussed, confident and presentable receptionists.

You should be able to use your initiative in all situations, remain calm, be organised and productive and enjoy working to targets.  You should have at least 1 year's experience in a service centred role in a busy reception environment - ideally within a salon or spa.  Your spoken English should be excellent.  Any additional languages are a great advantage and Arabic is highly desirable but not essential.

This role will involve working long hours and weekends to meet the needs of the business and you will be rewarded for good performance, meeting sales targets and promoting the spa.

Based in Doha in Qatar, our salon offers the highest quality treatments within a 5-star environment.  If you believe you are suitable for this position, please express your interest and we will contact you for an interview if you have the relevant skills and experience. Show Less

# Job Description: Sales Beauty Advisor **Location:** Qatar   **Salary:** 4,000 QAR (A... Show More

# Job Description: Sales Beauty Advisor

**Location:** Qatar  
**Salary:** 4,000 QAR (Accommodation and Transportation Provided)  

## Company Overview  
Join our prestigious male slimming and muscle recovery spa, where we are dedicated to providing exceptional wellness services and experiences to our clients. We are looking for a passionate and motivated Sales Beauty Advisor to join our team.

## Job Responsibilities  
- **Customer Engagement:**  
  - Answer incoming calls and manage inquiries professionally.  
  - Provide accurate information about services offered in the spa, including slimming and muscle recovery treatments.  
  - Welcome guests warmly and guide them through their spa experiences.  
- **Sales Focus:**  
  - Promote and sell spa packages effectively to clients, ensuring an increase in sales and revenue.  
  - Develop an understanding of customer needs to offer personalized service.  
- **Appointment Management:**  
  - Book appointments for clients over the phone and through digital platforms including WhatsApp and Instagram.  
  - Manage the appointment calendar to ensure smooth operations.  
- **Client Communication:**  
  - Utilize social media channels to engage clients and promote services.  
  - Follow up with clients to ensure satisfaction and encourage repeat business.  

## Qualifications  
- Previous experience in sales or customer service, preferably in the beauty or wellness industry.  
- Excellent communication and interpersonal skills.  
- Proficiency in using social media platforms and messaging apps for professional communication.  
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.  
- Strong sales skills with a focus on meeting targets and exceeding expectations.  

## Benefits  
- Competitive salary with accommodation and transportation provided.  
- Opportunity for career growth within a dynamic and supportive team.  
- Access to spa services and wellness programs.  

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If you are passionate about beauty and wellness and have a knack for sales, we would love to hear from you! Apply now to be part of our team in contributing to clients' journeys towards their wellness goals. Show Less

Our Spa Receptionist play an important role in support of a number of vital Spa functions. At our ho... Show More

Our Spa Receptionist play an important role in support of a number of vital Spa functions. At our hotels these associates work to build an experience that is memorable and unique – with Spa services on the side. Our Spa Receptionist takes the initiative and deliver a wide range of services to make sure that guests enjoy their experience. Whether promoting Spa services or retail, scheduling reservations and confirming appointments, providing answers about services, checking in guests, or processing payments, the Spa Receptionist makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Spa Specialists will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing reservation software (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance and 25 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Spa Specialists – to get it right for our guests and our business each and every time.

we are an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Show Less

Job Description What you will be doing: The Spa Attendant/Reception ensures the guests experienc... Show More

Job Description
What you will be doing:

The Spa Attendant/Reception ensures the guests experience is up to the 5* standards by dealing with them directly and addressing the details behind the scenes to go above and beyond their expectations. Their objectives include assisting guests with spa, gym and pool related information, giving them personal attention, anticipating their needs and being an escort to the appropriate facilities.

Greet all arriving and departing guests by name, inquire about their level of satisfaction of the services, and maintain positive relations at all times.

Recognise arrivals of all VIP guests arriving in both the spa and hotel.

Ensure the facility is in peak condition and clean at all times.

Responsible for driving the guest experience and communication amongst the colleagues orchestrating a smooth guest sequence delivery.

Ensure guest / member preferences and special requests are accommodated to the best of the property’s abilities.

Ensure the spa is receiving the highest ratings from the Trust You VOG scores as well as LQA/ Forbes guest satisfaction and is a priority at all times.

Maintain guest confidentiality at all times.

Communicate guest preferences to relevant departments and co-workers.
Deal with any guest complaints, comments or concerns with discretion and urgency.

Maintain the provision of amenities and towels, this includes stocking fresh ones and collecting used ones and delivering them to the needful delivery points.

Ensure treatment area lighting and music levels are correctly set and maintained.

Knowledgeable of the spa’s reservation systems, book4time system, operation & control system and any existing spa equipment.

Maintain the appearance of all therapy facilities including prep, treatment areas, all guest access areas, and any supporting facilities.

Remove any dishes left by the guests and clean them.
Retrieve and deliver linen daily to the main laundry and count to ensure no linen is missing.

Roll and stock towels in guest areas as per the standard.

Ensure all lockers are stocked to standard with appropriate supplies.

Clean and disinfect all areas of the spa including showers, bathrooms, reception, wet and thermal areas, guest lounges, staff rooms and prep area and also within the treatment rooms when asked to support. This role may also cover the fitness area and in some cases ask to support the pool / thermal areas when operations are busy.

Offers attentive service and adapts to any constraints guests may have.
Heeds any remarks made by guests and ensures follow-up.

Establishes good relations with guests, offering advice and fostering customer loyalty

Ensures that the workplace remains clean and tidy and the safety of consumable goods by always respecting HACCP regulations

Ensure guest / member satisfaction at all times by assuring safety and service is always the spa’s first priority.

Qualifications
Your experience and skills include:

Same role experience in spa or hospitality industry

Physically fit and able to work well under pressure

Great communication and organizational skills

Strong interpersonal and problem solving abilities

Highly responsible and reliable

Ability to focus attention on guest needs, remaining calm and courteous at all times Show Less

Client Management Answers phone calls promptly and responds to clients’ requirements Schedules ... Show More

Client Management
Answers phone calls promptly and responds to clients’ requirements
Schedules all appointments for clients and technicians using the scheduling system
Welcomes clients and ensures service is done on time and as per the expectations
Builds relationships with clients and VIP clients
Keeps track of clients’ preferences and complaints
Give accurate information to clients and potential clients
Build strong knowledge and awareness of the provided services in the salon
Resolves clients’ complaints and seeks customer satisfaction
Cashier and Accounting
Use POS to accurately input the daily sales and expenses
Maintain the invoices and logging them into the system regularly
Run an end-of-day check on the cash and card sales prior to closing the salon
Meets with salon owners on a weekly basis to discuss salon operations and performance
Takes notes of the requests and items from the owners and ensures completion on a timely basis
Facilities Management
Checks the facilities cleanliness, organization, hygiene standards are always met
Ensures products, samples, and items are organized and displayed nicely always
Checks salon needs for maintenance work, electricity, cleanliness, and reports to supervisor
Ensures updated health certificates and government documents are visible and maintained
Inventory Management
Tracks stock levels of all tools and products and manage stock loss
Meets with salon supervisor to discuss salon stocks and requirements
Staff Administration
Maintains an updated record of staff contracts, IDs copies, passport copies, and health certificates
Ensures staff are ready on time to provide service to clients
Observes start and end times of the service to ensure smooth flow of the schedule
Boost Sales
Promotes new products and services to clients to boost sales and customers experience
Provides insights to management to attract new customers and grow sales
Ensures clients retention and loyalty
Excellent English Language [Spoken and Written]
Worked in a similar role for minimum of 1 year
Qatari valid ID and in-country hire only
Knowledgeable and interested in cosmetics and beauty
Preferably: Transferable and NOC from current sponsor
Full time: six days of work/week

High school diploma or relevant work experience
Ability to maintain a positive attitude
Excellent communication skills Show Less

1. Front Desk Activities · Answer telephone and inquires · Greet all arriving guests and dir... Show More

1. Front Desk Activities

· Answer telephone and inquires

· Greet all arriving guests and direct to appropriate station and technician

· Give accurate information to clients and potential clients

· Build strong knowledge and awareness of the provided services in the salon

2. Maintain Schedule

· Maintain updated appointment schedule using the salon software.

· Maintain a regular register of the expired, out of stock, and required products

· Maintain a register of all the governmental and legal documents.

3. Cashier

· Use POS to accurately input the daily sales and expenses

· Maintain the invoices and logging them into the system regularly

· Run an end-of-day check on the cash and card sales prior to closing the salon

Job Types: Full-time, Permanent
Preferably located in Al-Rayyan or Doha
Ability to work 6 days/ week (overtime paid)
Preferably living in a separate accommodation (compensated in the package and not offered by company)
transportation will be paid as part of the package
Training will be provided on the salon system
Job Type: Full-time

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The position is for our ladies only section, due to this, we will be considering FEMALE applicants o... Show More

The position is for our ladies only section, due to this, we will be considering FEMALE applicants only.

Qualifications & Skills

Excellent customer service skills
Well-groomed, smart & professional appearance
Positive attitude, problem solver, physically active
Outstanding written and verbal communication skills
Team player, available to work shifts
High-school diploma or suitable equivalent

Experience

Required minimum 3 years of experience in a multicultural environment
Sales, VIP customer service is preferred
Luxury Spa/fitness/wellness experience or 5-star hotel

Please apply online
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We are looking for Receptionist to join our team who has expert-level knowledge in customer handling... Show More

We are looking for Receptionist to join our team who has expert-level knowledge in customer handling and Spa services.
Experience level- Minimum 2 years
Languages known- Should be fluent in English, knowledge in Arabic is an added advantage
Location- Qatar
Please apply online Show Less

GENERAL RESPONSIBILITIES Maintain effective communication with all levels of the organization. M... Show More

GENERAL RESPONSIBILITIES

Maintain effective communication with all levels of the organization.
Maintain a high level of professionalism and with an exceptional level of confidentiality and integrity.
Develop and maintain effective relationships with colleagues, corporate office, guests.
Promote a friendly, dynamic and collaborative work environment that includes, open communication, teamwork, participation, trust, respect, professionalism and fun.
Have a complete understanding of your own role, responsibilities and company expectations.
Adhere to the company’s policies and procedures, employee guidelines and service standards.
Work towards exceeding the company’s business targets.
Participate in staff events and committees within the resort.
Attend training programs as and when required.
Take a positive and resourceful approach to every project.
Carry out any other reasonable duties and responsibilities as assigned
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