Full Time Treatment Manager / Spa Trainer for a Product Company in Saudi Arabia .
You must be permitted to work in this country.
Minimum experience required: over 5 years.
Salary: 8,000 SAUDI RIYALS
Location: JEDDAH, SA
Required Skills: Aesthetics, Aromatherapy, Beauty Therapy Specialist, Cellulite, Cosmetic Specialist, Facial Specialist, Product Sales, Sales, Swedish Massage, Thai Massage
Start date: Immediately
Position – We are seeking a Spa skincare trainer for professional treatments and retail products for a leading distribution company in Saudi Arabia
Only Female Candidate will be considered.
Candidate must be locally available in Saudi Arabia
Job Overview: Primary responsibility is to visit different spas and introduce our Spa brand to them. This job will entail educating / training multiple spa staff about our particular services & rituals. Stay in touch with our client spa mangers and provide information to any inquiries in a timely, courteous and efficient manner. Coordinate all client requests for services, and retail products. Maintain impeccable relations with clients.
Reports To: Sales Manager
Specifications: Candidate must possess a thorough knowledge of spa treatments and services including Spa retail products sales and education. She should be skilled in therapeutic massages, beauty treatments, and wellness therapies to spa guests based on their needs and preferences. She must possess excellent cleanliness and sanitation skills and be willing to train in our office training-center.
Must possess excellent, English language, communication skills and be able to learn the product and service knowledge necessary to effectively do her job and meet the needs of our clients. Should be comfortable speaking publicly.
Candidate will be educated in our Luxury Spa line before she starts with us. Once trained she will be visit different spas in Saudi Arabia to introduce our Luxury Spa Professional treatments and retail products. This job will entail educating and training the staff of our client spas.
1. 5+ year experience in similar position in luxury Spa industry
2. Proficient and excellent in all spa treatment deliveries
3. Ability to pleasantly communicate with proper grammar in English. Arabic will be an added bonus
4. Ability to learn all services required in Spa
5. Ability to provide legible communication
6. Knowledge of a variety of spa services
7. Retail sales experience
a. Be on time for your shift, prompt with each appointment and perform services within the appropriate time allotted for the service.
b. Provide consistent professional spa services in accordance with spa protocols and accepted certification practices.
c. Be flexible with your schedule, supporting the needs of the spa.
d. Properly care for equipment and use proper amounts of product to assist with cost controls.
e. Have complete knowledge and understanding of all services and products while educating and training guests in these areas.
f. Actively promote home care programs, meeting minimum retail sales goals.
g. Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures.
h. Perform prep work and properly clean and restock work area as required.
i. Communicate to management any and all occurrences involving staff or guests in the spa that require attention.
j. Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available.
k. Handle client questions and concerns professionally and courteously.
l. Provide accurate, appropriate and immediate responses to all requests by guests ensuring complete guest satisfaction.
m. Possess ability to work without direct supervision.
n. Maintain a positive attitude and contribute toward a quality work environment.
o. Regularly attend, participate in and support training and staff meetings for the spa.
p. Assist in all areas of spa operation as requested by management.
q. Must have enthusiasm and possess excellent customer service skills.
r. Enjoy working with people and possess a friendly and outgoing personality.
s. Excellent communication and listening skills, as well as basic computer knowledge.
t. Must be a team player.