Provide an exceptional member experience, and drive the performance of Our exclusive Club Wellness, ... Show More

Provide an exceptional member experience, and drive the performance of Our exclusive Club Wellness, ensuring complete viability and maximising all opportunities and resources. Deliver the highest personal and intuitive service standards, using our Wellness Values as guiding principles to exceed member expectation. Work closely with The Club General Manager in establishing and maintaining key business objectives, effective marketing/PR, operational brand standards, member relations and partnership management. Show Less

Job Title Operations and Expansion Manager for Salon Job Location Based in Jeddah, with fre... Show More

Job Title

Operations and Expansion Manager for Salon

Job Location

Based in Jeddah, with frequent travel to Riyadh, Dubai, and London.

Job Type

Full-time


Responsibilities

    •    Strategic Planning: Develop and implement expansion strategies for new spa locations in Riyadh, Dubai, and London.
    •    Project Management: Oversee the opening of new branches, including site selection, lease negotiations, design, and construction.
    •    Brand Development: Lead the creation and launch of the spa’s own line of manicure products, lashes, and skincare products.
    •    Operations Management: Ensure smooth day-to-day operations of all spa locations, maintaining high standards of service and customer satisfaction.
    •    Team Leadership: Recruit, train, and manage staff for new locations, ensuring they adhere to the spa’s standards and protocols.
    •    Marketing and Sales: Develop marketing strategies to promote new products and services, increasing brand awareness and sales.
    •    Financial Management: Prepare budgets, monitor expenses, and ensure profitability of new ventures.
    •    Compliance: Ensure all spa locations comply with local regulations and industry standards.


Qualifications

    •    Education: Bachelor’s degree in Business Administration, Hospitality Management, or a related field. MBA is a plus.
    •    Experience: Minimum of 5-7 years of experience in operations management, business development, or a similar role in the beauty and wellness industry.
    
Skills:
    •    Strong project management and organizational skills.
    •    Excellent leadership and team management abilities.
    •    Proficient in financial planning and budget management.
    •    Strong marketing and sales skills.
    •    Excellent communication and interpersonal skills.
    •    Ability to travel frequently and manage multiple locations.
    •    Attributes:
    •    Strategic thinker with the ability to execute plans effectively.
    •    Detail-oriented with a strong focus on quality and customer satisfaction.
    •    Creative and innovative approach to business development.

How to Apply

Interested candidates Can apply online Show Less

Experience in managing salons, dealing with and managing employees, experience in marketing, social ... Show More

Experience in managing salons, dealing with and managing employees, experience in marketing, social media, and dealing with the public Show Less

Spa Manager Our spa group is searching for Spa Managers for the summer season of 2024 in &nb... Show More

Spa Manager

Our spa group is searching for Spa Managers for the summer season of 2024 in  Paphos, Ayia Napa, Limassol, Larnaka, Protaras.


Who we are:
We are the leading spa management company in wellness across Greece, Cyprus and Bulgaria. We operate more than 300 wellness centers & spas within 4*& 5*hotels & resorts. More than 2.5M guests every year trust our company and are voting for us at World Luxury Spa Awards for the excellence and uniqueness of our services and products. Since 2019, we have been awarded with more than 80 awards.


Responsibilities

•    Customer service and ensuring the smooth operation of the Spa
•    Providing high-level services, scheduling and organizing therapies
•    Promoting and selling services and products
•    Achievement of set performance goals
•    Complying with company policies and procedures
•    Guiding and supervising spa team , encouraging teamwork
•    Handle costumer complaints
•    Effective communication with other departments of the hotel

Qualifications

•    Degree in  Business Administration, Aesthetics, Physiotherapy or related field
•    Excellent Knowledge of English language
•    Good Knowledge of PC
•    Familiarity with our industry and knowledge of additional language is a plus

Skills

•    Customer-oriented and selling skills
•    Communication skills and team spirit
•    Organization skills

Benefits

•    Continuous training provision through the most comprehensive education program in the field of wellness
•    Accommodation ( for those who will work outside their permanent place of residence )
•    Half Board
•    Bonus
•    Special wellness benefits exclusively for our team
•    12-month work prospect

Our Philosophy:

We believe that physical and mental well-being is the basis for a balanced and happy life. Our infinite love for Greece and our unceasing exploration of wellness leads us to constantly learning, innovating, and growing. Our inspiration and vision spring from a desire to offer people from all over the world the opportunity to explore with all their senses the richness of Greek nature through signature treatments and effective beauty products. We are an equal opportunity employer and we will consider every application with discrepancy.


Dive into the world of Wellness through your experience as a Spa Manager with us and become a part of a big team!


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Come Join a Great Team! We are a full-service amenity management, consulting, technology, and sta... Show More

Come Join a Great Team!

We are a full-service amenity management, consulting, technology, and staffing firm headquartered in New York City. We built this company upon our passion for putting the human touch into amenity management. URBN Playground focuses on designing and delivering experiences, lifestyles, and moments that build connection and community – within cities, neighborhoods, and buildings.

SPA & AMENITY MANAGER OPPORTUNITY!
Starting salary of $65-75k annually, based on experience, with full health benefits packages, paid time off, paid sick time, commuter benefits, and more!

WHAT SETS YOU APART FOR THIS OPPORTUNITY:
You must have a strong background in the spa industry and massage therapy, embodying the entrepreneurial drive needed to expand and elevate our massage services across our entire portfolio.
Your proactive and self-motivated nature shines through your readiness to identify and capitalize on business development and service enhancement opportunities.
Your ability to build a client book and your capability to fuel a referral-based business demonstrates your influence and networking skills in the industry.
You are preferably a licensed massage therapist or esthetician, and your proficiency in delivering high-quality services is a significant asset.

YOUR MISSION AS SPA & AMENITY MANAGER:
Deliver amazing customer service by having a hospitality-focused, customer-first mindset.
Manage the on-site spa, maintain the area, and work with residents to schedule appointments.
Supervise and manage spa, front desk, fitness, concierge, pool, package room, and porter team members.
Onboard and train team members, and provide ongoing coaching and proactive feedback.
Utilize and market the company's app technology to increase customer awareness, usage of our programs, events, and ancillary sales. Coach team members to understand and market the application.
Promote and sell amenity memberships, fitness packages, event tickets, and services on the app.
Ensure all health and safety procedures are adhered to according to law.
Your role is crucial not only in enhancing the lives of the customers within the property, but in improving the attractiveness and value of the property and/or membership packages offered by the property.
Be the face of URBN Playground for all customer questions, concerns and needs.

YOU’RE GOOD AT:
Interacting with people
Getting things done
Negotiating with and managing people to get things done
Scheduling and sending important reminders
Using proprietary technology systems and software
Customer service and proactive hospitality
Promoting services and partnerships
Creating and managing budgets
Noticing the little details and taking action to improve
Using sound judgment to make decisions independently
Dealing with challenging situations and responding to emergencies
Being accountable and taking responsibility
Handling phone calls and emails in a professional and efficient manner
Building relationships with and coaching team members to maintain smooth operations

YOU NEED:
A college degree, or equivalent related work experience
Several years work experience in spa, amenity management, or hospitality industries, or similar
Be able to obtain CPR and First Aid certification within three months of employment
Prior experience in managing people and work schedules
Massage Therapy certification is strongly preferred
A great sense of humor and sense of fun!

BROWNIE POINTS FOR:
Prior experience in marketing or sales-related jobs
Familiar with property manager software
Fitness, pool, or hotel-related certification
Additional language skills

Come join a great team with a great company mission! Show Less

Spa Manager We are searching for Spa Managers for the summer season of 2024 in Greece, Cyprus and... Show More

Spa Manager

We are searching for Spa Managers for the summer season of 2024 in Greece, Cyprus and Bulgaria.

Who we are:
We are the leading spa management company in wellness across Greece, Cyprus and Bulgaria. We operate more than 300 wellness centers & spas within 4*& 5*hotels & resorts. More than 2.5M guests every year trust our company and are voting for us at World Luxury Spa Awards for the excellence and uniqueness of our services and products. Since 2019, we have been awarded with more than 80 awards.


Responsibilities
•    Customer service and ensuring the smooth operation of the Spa
•    Providing high-level services, scheduling and organizing therapies
•    Promoting and selling services and products
•    Achievement of set performance goals
•    Complying with company policies and procedures
•    Guiding and supervising spa team , encouraging teamwork
•    Handle costumer complaints
•    Effective communication with other departments of the hotel

Qualifications
•    Degree in  Business Administration, Aesthetics, Physiotherapy or related field
•    Excellent Knowledge of English language
•    Good Knowledge of PC
•    Familiarity with our industry and knowledge of additional language is a plus

Skills
•    Customer-oriented and selling skills
•    Communication skills and team spirit
•    Organization skills

Benefits
•    Continuous training provision through the most comprehensive education program in the field of wellness
•    Accommodation ( for those who will work outside their permanent place of residence )
•    Half Board
•    Bonus
•    Special wellness benefits exclusively for Aegeo Spas members
•    12-month work prospect

Our Philosophy:
We believe that physical and mental well-being is the basis for a balanced and happy life. Our infinite love for Greece and our unceasing exploration of wellness leads us to constantly learning, innovating, and growing. Our inspiration and vision spring from a desire to offer people from all over the world the opportunity to explore with all their senses the richness of Greek nature through signature treatments and effective beauty products. We are an equal opportunity employer and we will consider every application with discrepancy.




All applicants must hold a european passport.
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Job description Female Spa Manager Manage the day to day operations of the Spa and Fitness inclu... Show More

Job description
Female Spa Manager

Manage the day to day operations of the Spa and Fitness including ensuring the highest standards are adhered to and that guest experience exceeds expectations

RESPONSIBILITIES:

Maintain complete knowledge of and comply with Abu Dhabi departmental policies, service procedures and standards.
Be aware of all products/services that are offered at Spa,
Demonstrate a high level of product knowledge and job skills, showing enthusiasm to always increase this knowledge and that of your staff.
Project and maintain acceptable payroll commitment.
Use financial plans for spotting trends, measuring productivity and monitoring progress.
Prepare and interprets all financial reports and annual budgets for all departments within the spa, and provide expertise on revenue and expenditure; reviews and analyses the monthly to ensure budgets and opportunities are exceed and costs are controlled.
Develops and contributes to the strategic planning of the department, work with Sales and Marketing to promote and sell customized spa programs to difference market group needs; create and lead the implementation of a yearly marketing plan.
Submit monthly report requirements, including business reports and treatment audits.
Recruits, supervises and trains Spa associates.
Maintain thorough knowledge of competitors, including location, product offering, pricing, promotion and sales techniques
Control ongoing service and product margin analysis to ensure profitability.
Implement opportunities for managing operational costs and boosting the bottom line
Develop procedures for accurate inventory control and monitoring.
Implement full spa product and service purchasing standards and ensure compliance.
Administer staff and client scheduling for maximum revenue generation and profitability.
Develop Spa marketing strategy and ensure a consistent image is being portrayed.
Be proactive in developing publicity opportunities and effectively dealing with media.
Develop and maintain gracious and efficient front desk procedures.
QUALIFICATIONS:

Experience: Minimum 3 years’ relevant experience leading the Spa department, in international 5-star hotel is preferred
General Skills: Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.
Technical Skills: Knowledge of Spa Operation management and Spa products; ability to satisfactorily communicate in English with guests, management and co-workers to their understanding; ability to provide legible communication; ability to manage payroll; ability to keep control of the budget; ability to train and develop the Spa departments; ability to motivate the staff and developing incentive programs to improve their productivity.
Language: Required to speak Russian & English,
Job Type: Full-time

Salary: From AED10,000.00 per month Plus Monthly Commission from the revenue will; be discuses about it during the interview

Experience:

2 year (Preferred)
Job Type: Full-time

Salary: From AED10,000.00 per month

Ability to commute/relocate:

Abu Dhabi: Reliably commute or planning to relocate before starting work (Required)
Language:

Russian (Preferred)
English (Preferred)
Job Type: Full-time

Salary: From AED10,000.00 per month

Ability to commute/relocate:

Abu Dhabi: Reliably commute or planning to relocate before starting work (Required)
Language:

Russian (Preferred)
English (Preferred) Show Less

1. Having strong attention to detail is important in the spa industry. 2. Being organized can help ... Show More

1. Having strong attention to detail is important in the spa industry.
2. Being organized can help spa managers schedule employee timetables more efficiently and ensure they pay any invoices on time.
3.Creating a comforting and collaborative work environment is important in the spa industry.
4.To keep a spa operating and to maintain a consistent flow of guests, spa managers often have a strong understanding of marketing practices.
5.A good leader is someone who can actively listen, has empathy, thinks strategically and is an excellent communicator.
6.Problems may present themselves in various forms within the spa industry.
7. Spa managers are responsible for hiring the staff members who provide services within a spa. Show Less