Minimum experience required: over 5 years.
Salary: Negotiable based skills and experience
Location: Muscat, OM
Start date: Open Ended
Details:
Job Title:
Salon Operational Manager
Location: Sultanate of Oman
Employment Type: Full-Time | On-site
Company Description
We are a premium beauty brand operating in the Sultanate of Oman, offering high-quality hair, nail, and beauty services to an elite clientele. Our focus is on operational excellence, service consistency, hygiene standards, and delivering a refined salon experience.
Role Description
We are seeking an experienced Salon Operational Manager to oversee the daily operations of the salon and ensure smooth, efficient, and professional service delivery. This is a full-time, on-site leadership role responsible for managing staff, operations, service standards, and client experience.
The Salon Operational Manager will act as the main point of coordination between the team, management, and clients, ensuring all operational procedures are executed to the highest standards.
Key Responsibilities
Oversee day-to-day salon operations and ensure smooth workflow
Manage scheduling, staff attendance, and shift planning
Supervise hair stylists, nail technicians, and beauty staff
Ensure compliance with hygiene, sanitation, and safety standards
Maintain service quality and consistency across all departments
Handle client feedback, concerns, and service recovery professionally
Coordinate stock control, supplies, and inventory management
Support recruitment, onboarding, and training of salon staff
Ensure operational SOPs and checklists are followed daily
Report operational performance to management
Support revenue growth through service optimization and upselling strategies
Qualifications & Requirements
Minimum 3–5 years of experience in salon or beauty operations management
GCC experience is an advantage but not mandatory
Strong understanding of salon operations (hair, nails, beauty services)
Proven leadership and team management skills
Excellent organizational and problem-solving abilities
Strong communication and client-handling skills
Knowledge of hygiene regulations and salon SOPs
Ability to work under pressure in a fast-paced salon environment
Experience with scheduling systems, POS, and inventory management is a plus
Salary & Benefits
Monthly Salary: Open to negotiation
(Based on experience, qualifications, and operational expertise)
Shared accommodation provided (if applicable)
Shared transportation provided (if applicable)
Professional and supportive work environment
Opportunity for long-term growth within the brand
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