Supervisor SPA Barcelona based on a luxury hotel Excellent salary and conditions Asia's most a... Show More

Supervisor SPA
Barcelona based on a luxury hotel
Excellent salary and conditions

Asia's most awarded aesthetic spa - is looking for an experienced Supervisor for their aesthetic spa in Barcelona. The clinic offers high end facial and wellness treatments.
We are a successful aesthetic beauty spa based in Bali and Maldives for the last 8 years, including winner of Asia's best Medical Spa and Bali's best spa. We are now expanding to Barcelona and looking for a bright, enthusiastic, skilled Supervisor to join us for a full time position.
We are looking for proactive, enthusiastic Supervisor who have excellent sales and communication to explain treatments and provide a superior professional experience in service.
Develop and maintain spa operations in a professional manner, ensuring professionalism, service, staff satisfaction and development, and ensuring profitability. This must be achieved through the daily search for service and professionalism in the operation of the spa. Profitability must be achieved through efficient local sales, interaction with hotel management, guests, staff and other involved employees, and through cost control.

Role Responsibilities:
All spa therapists and other personal employee at the spa
Spa operations are performed in accordance with Company Operating Procedures
Spa operations are profitable.
The services offered are of consistently high quality.
All spa staff are properly motivated and excited, both in treatments and customer service.
Cooperation with the hotel staff is professional and friendly.
Customer wishes/suggestions/complaints are dealt with efficiently.
Treatments are tailored to local needs, while maintaining quality standards.
All reports are completed accurately and on time.
All records are kept in accordance with company standards.
Ensuring risk assessments are written for all areas of the spa and for all procedures, along with associated safe operating procedures.
That any factor that negatively influences the operation of the spa is communicated to the Manager without delay.
Experience in therapy, massage, facial services, as a beauty, hairdresser, pedicure and manicure is a plus. Be willing to work like a therapist or a beauty when needed.


Requirements include:
- Qualified relevant skills qualifications
- Attention to detail
- Multitasking and ability to be calm and respond professionally while under pressure
- Passion towards guest service
- Flexible schedule, days and hours
- Self motivated and goal driven
- Warm, friendly personality with clear communication in English and Spanish, other languages are a bonus.
- Experience in therapy, massage, facial services, as a beauty, hairdresser, pedicure and manicure is a plus

This is a full time permanent role and includes great benefits such as salary and bonus
Full training will be given.
This role is based in Barcelona for minimum 2 year contract.
Gross Salary per year is 28.000 € per year.
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What do we offer?
2-year contract

What do we cover?
Accommodation
Basic medical insurance
Tickets from and to home
Bonus system for high performance
On-job products training

What do we expect?
Commitment
high level of professionalism in dealing and communicating with clients
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Requirements:

Radiant personality
Strong desire for learning
Good command of English
Thai massage (preferred, not required)
Tui Na (preferred, not required)
Role Responsibilities:

Assess client situations and deliver tailored treatments based on their individual needs
To be knowledgeable and understanding of the health and wellness benefits of massage
Create an infallible client experience
Be an advocate for Maison Tranquil, always representing the brand positively and gracefully communicating the brand ethos
Perform other related duties as assigned

Benefits:

Staff parties and events
Sales bonuses
Company holidays
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