Spa and Salon Manager We are looking for a Spa & Beauty Salon manager to be responsible for our D... Show More

Spa and Salon Manager

We are looking for a Spa & Beauty Salon manager to be responsible for our Day Spa and salon’s day-to-day operations. The Spa and Salon Manager responsibilities include supervising staff, scheduling shifts, promoting our services and keeping updated records of expenses and revenues. Ultimately, you’ll help boost client satisfaction and increase our revenues.

Responsibilities

- Oversee daily Spa & Salon operations.
- Responsible for implementing core values, ensuring adherence to governing regulations and acquiring of necessary licenses.
- Uphold spa & salon policies and procedures including a sound understanding of the operating systems, appointments, all policy & procedures.
- Interact with clients to get feedback about services and facility cleanliness, handle customer complaints and create customer service tools i.e. comment cards, surveys etc.
- Effective management of all staff at all levels including hiring & training.
- Motivating and developing the team, creating a stimulating and effective work climate.
- Maintain staff records, including salaries and working schedules.
- Maintaining proper inventory of supplies and arrange for regular maintenance services for all equipment.
- Apply hygiene practices across all Spa Areas, Barbershop, Salon and beauty stations.
- Ensure all Spa & Salon treatments meet high quality standards.
- Promote services, products and discounts on social media pages i.e. Instagram, Facebook etc.
- Receive payments from clients and track all transactions.
- Keep updated records of costs and revenues (e.g. daily, monthly and quarterly).

Individual Traits
- Self-motivated and passionate about achieving targets
- Mature & Honest
- A responsible person and also with leadership traits
- Able to manage partnerships with ease

Skills & Competencies

- Proven work experience as Spa & Salon Manager or similar role.
- Effective management leadership skills and strong work ethic.
- Good knowledge of Spa and Salon business.
- Basic bookkeeping knowledge.
- Good communication & interpersonal skills.
- Excellent organizational skills.

Minimum Qualifications

Beauty Spa Therapist
BSc degree in Business Administration/Business management or related field. Show Less

· Confer with a client to learn about medical history, problems, specific pains · Determine how ... Show More

· Confer with a client to learn about medical history, problems, specific pains
· Determine how to treat a patient based on individual problems and needs; develop a treatment plan that will provide maximum benefit to the client
· Asses a client’s soft tissue condition, muscle strength, range of motion and joint quality and function
· Provide massage therapy based on the treatment that has been determined
· Provide client specific information and guidance about techniques for stretching, strengthening, relaxing, postural improvement and rehabilitating exercises
· Confer with  doctors and nurses to design client treatment plans
· Make referrals to different specialists if it is ascertained that the client’s condition will benefit from it
· Preparation and blending of oils for application to the client’s skin
· Treat clients in professional settings, or in clients’ homes
· Use complementary aids like wet compresses, ice, infrared lamps and whirlpool baths to enhance treatment effectiveness and promote client’s recovery and well being
· Prompt arrival at the client’s home as per client request
· Uphold standards of sanitation and sterilisation as required by law and the institution
· Perform prep work, maintain a clean work environment and track inventory of products used for massage therapy
· Handle client enquiries with courtesy, respond to questions and provide information in an accurate, appropriate and timely manner
· Work independently and without the need for direct supervision
· Maintain client treatment records Show Less