About the job General Manager (Spa, Salon, Wellness, Fitness & Events)
About Us
We have created a destination that embodies blended wellbeing where beauty, movement, rest, and connection live under one roof. Our vision is to uplift every guest through thoughtful design, transformative experiences, and a community that breathes balance.

We are not just a spa, salon, gym, or event space. We are a sanctuary for people who see wellness as both a ritual and a lifestyle.

Role Summary
As General Manager, you will steward the experience across Spa, Salon, Wellness, Fitness, Corporate Wellness, and Events. You will lead with both heart and strategy ensuring seamless experiences, thriving departments, and a brand amplified at every touchpoint. You will balance commercial growth with elevated service, curating moments that are effortless, purposeful, and memorable.

Your Impact
Oversee all operational, commercial, and experiential functions across Spa, Salon, Wellness, Fitness, Corporate Wellness, and Events.
Integrate offerings so guests move seamlessly from a signature facial

to yoga to a curated wellness event.
Lead and inspire teams to deliver elevated service in line with our brand values: authenticity, intention, and calm confidence.
Expand corporate wellness and B2B partnerships with creative packages and activations.
Plan and execute events that amplify our mission wellness workshops, community classes, and unique experiences.
Own budgets, P&L, and performance metrics while anticipating trends, mitigating risks, and unlocking new revenue streams.
Collaborate with marketing, design, and partnerships to maintain a cohesive brand narrative.
Act as an ambassador of our ethos, championing wellness, style, and innovation in every decision.
Key Responsibilities
Leadership & Culture

Hire, mentor, and retain department heads.

Foster cross-department synergy and a growth-mindset culture.

Operations & Experience

Manage daily operations across all service areas.

Ensure luxury standards, smooth flows, and client delight.

Wellness & Fitness Programming

Curate wellness journeys (yoga, pilates, movement, recovery).

Stay ahead of industry and lifestyle trends.

Corporate Wellness & Events

Develop corporate wellness offerings, retreats, and event series.

Manage logistics, client relationships, and ROI.

Commercial Growth

Identify and launch new revenue streams including memberships, packages, activations, and retail collaborations.
Brand & Marketing Integration

Partner with marketing to tell our story, promote experiences, and build community through campaigns.
Financial Stewardship

Set and manage budgets, forecast revenue, track metrics.

Ensure cost controls and drive profitability.

Qualifications & Experience
8-10 years in senior leadership roles across spa, wellness, fitness, lifestyle, or experiential hospitality.
Proven track record managing multiple verticals such as spa, fitness, and events.
Experience developing corporate wellness and B2B partnerships.

Strategic, creative, and commercially minded with vision and detail

orientation.
Excellent communication, collaboration, and storytelling skills.

Strong financial acumen with experience managing P&L, budgets, and growth targets.
Passion for wellness, holistic health, design, and community.

What We Value
Intentional leadership with care and clarity.

Courage to experiment, refine, and evolve.

Humility to listen and adapt.

A mindset of service to guests, team, and community.

A love for the intersection of beauty, wellness, movement, and experience.
Working Conditions
Full-time role, ~54 hours per week depending on events and activations.
Presence required across spa, salon, fitness, and event spaces this is a high-visibility role.
Travel as needed for partnerships, activations, and corporate sites. Show Less

Spa Operations Manager – Luxury Spa & Wellness

Department: Spa Operations
Reports To: Director of Operations
Location: Jumeirah 1, Dubai, UAE
Start Date: [To be Confirmed]

About Us
We are a world-class luxury spa and bathhouse opening in January 2026 in the heart of Jumeirah. Blending traditional rituals with modern wellness innovations, we will redefine luxury relaxation in Dubai. We are seeking an experienced Spa Operations Manager to ensure the flawless execution of spa services, uphold service standards, and deliver an exceptional guest journey.

Job Summary
The Spa Operations Manager will oversee the daily spa operations, including service flow, treatment schedules, and guest experience. This role requires a proactive leader who ensures treatment rooms, wellness zones, and spa suites operate at the highest standards of cleanliness, readiness, and efficiency. Working closely with the Director of Operations, this position ensures consistency across all spa touchpoints.

Key Responsibilities
    •    Supervise spa therapists, attendants, and guest coordinators on the floor.
    •    Manage daily treatment schedules and ensure seamless guest service flow.
    •    Oversee room readiness, cleanliness, and proper inventory control.
    •    Conduct regular floor checks to maintain standards of service, hygiene, and ambiance.
    •    Monitor daily service metrics, including treatment utilization and therapist productivity.
    •    Collect, review, and act on guest feedback to enhance service quality.
    •    Support staff training, mentoring, and performance evaluations.
    •    Collaborate with other departments (Housekeeping, F&B, Guest Services) to ensure integrated guest experiences.
    •    Ensure compliance with all spa SOPs, hygiene protocols, and local regulations.

Candidate Profile
    •    Diploma or Degree in Hospitality Management, Spa, or Wellness (preferred but not mandatory).
    •    Minimum 5 years of leadership experience in a luxury spa, wellness, or hospitality environment.
    •    Strong knowledge of spa treatments, guest service standards, and operational best practices.
    •    Proven ability to manage diverse, multicultural teams in a fast-paced environment.
    •    Excellent organizational and communication skills.
    •    Hands-on leadership style with attention to detail and service excellence.

Why Join Us
    •    Be part of the opening team of Dubai’s most anticipated luxury spa.
    •    Work in a brand-new, state-of-the-art facility designed for world-class wellness.
    •    Career development opportunities within our expanding global wellness portfolio.

How to Apply
If you are passionate about luxury spa operations and guest service excellence, we invite you to apply. Please apply online Show Less

Serenity is a new, high-end wellness spa opening in Dubai, offering premium massage and facial treatments in a beautifully designed space. We are currently hiring a Spa Manager to lead one of our Dubai locations. The ideal candidate is a Thai-speaking professional with strong English skills and experience managing spa teams.

You will be responsible for overseeing daily operations, ensuring service quality, and supporting a team of Thai therapists. This is a full-time, hands-on leadership position where your ability to manage people, maintain standards, and create a calm, welcoming environment is essential.

Key Responsibilities:

Build and manage a team of professional therapists
Create staff schedules and manage daily operations
Train, mentor, and support staff to ensure high performance
Ensure smooth client experiences and uphold 5-star service standards
Monitor inventory, manage bookings, and handle client feedback
Requirements:

Fluent in Thai and English
Minimum 2–3 years’ spa or wellness management experience
Confident, organized, and people-focused
Ability to relocate and work in Dubai full-time
What We Offer:

Full relocation support and visa sponsorship for successful candidates
Competitive salary and bonus structure
Opportunity to grow with a boutique, high-end wellness brand
A supportive, professional, and serene working environment
This is a rare opportunity to be part of a premium spa concept from the very beginning and help shape its culture and success in Dubai. Show Less