Minimum experience required: over 1 year.
Salary: £14/Hr
Location: IP17 3EF UK
Essential Qualifications: ITEC, NVQ - SVQ3
Start date: Immediately
Details:
MASSAGE & BEAUTY THERAPIST – POTTON HALL SPA
Location: Within boutique hotel & spa premises
Salary: upto £14 per hour (full-time, 40–45 hours per week)
Benefits: Tips | Performance bonus | NVQ training of upto Level 7 | Free lunch | Spa access
Be part of something extraordinary.
We are looking for an exceptional Massage and Beauty Therapist to join our dedicated spa team at Potton Hall, a tranquil destination known for its beautiful setting and commitment to wellbeing. This is an opportunity for someone passionate about delivering outstanding treatments, building strong client relationships, and being part of a growing spa renowned for high standards and heartfelt hospitality.
The Role:
As a Massage and Beauty Therapist, you will provide a wide range of treatments with professionalism and care, ensuring each guest leaves relaxed and revitalised. You will also have the opportunity to develop your skills through advanced training of up to NVQ level 7 and play a key role in shaping the guest experience as our spa continues to expand.
What we are looking for:
NVQ Level 3 (or equivalent) in Beauty Therapy and/or Massage (additional NVQ training of up to level 7 provided)
Warm, professional, and guest-focused approach
Experience in delivering a variety of treatments (massage, facials, body treatments, beauty services)
Ability to build rapport and maintain client relationships
Confident recommending retail products and aftercare
Excellent standards of hygiene, presentation, and attention to detail
A can-do attitude and willingness to be part of a collaborative team
Previous experience within spa, salon, or hotel settings desirable
Key Responsibilities:
Deliver a range of treatments to the highest standard, tailored to guests’ individual needs
Ensure treatment rooms are impeccably presented and stocked
Support retail sales through informed recommendations and product knowledge
Help maintain treatment records and manage bookings professionally
Uphold all health, safety, and hygiene protocols
Assist in creating a warm, welcoming spa atmosphere
Contribute ideas to continually enhance our treatment menu and guest experience
KPIs:
Guest satisfaction ratings & repeat bookings
Retail sales and treatment upgrades
Personal performance feedback and reviews
Standards compliance (cleanliness, treatment protocols)
Positive contribution to team morale and spa culture
Why join us?
Comprehensive training of up to NVQ Level 7
Tips and performance bonus linked to guest feedback
Free lunch and spa access as part of your benefits
Supportive working environment with clear progression
Be part of a well-regarded wellness destination with exciting growth plans
Be part of this journey with us.
If you’re ready to bring your skills, warmth, and professionalism to Potton Hall Spa, we’d love to hear from you.
Apply now with your CV and a short cover letter telling us why you’re the person we are looking for.
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