You must be permitted to work in this country.
Minimum experience required: under 1 year .
Salary: Negotiable based skills and experience
Location: Doha, QA
Start date: Immediately
Details:
Client Management
Answers phone calls promptly and responds to clients’ requirements
Schedules all appointments for clients and technicians using the scheduling system
Welcomes clients and ensures service is done on time and as per the expectations
Builds relationships with clients and VIP clients
Keeps track of clients’ preferences and complaints
Give accurate information to clients and potential clients
Build strong knowledge and awareness of the provided services in the salon
Resolves clients’ complaints and seeks customer satisfaction
Cashier and Accounting
Use POS to accurately input the daily sales and expenses
Maintain the invoices and logging them into the system regularly
Run an end-of-day check on the cash and card sales prior to closing the salon
Meets with salon owners on a weekly basis to discuss salon operations and performance
Takes notes of the requests and items from the owners and ensures completion on a timely basis
Facilities Management
Checks the facilities cleanliness, organization, hygiene standards are always met
Ensures products, samples, and items are organized and displayed nicely always
Checks salon needs for maintenance work, electricity, cleanliness, and reports to supervisor
Ensures updated health certificates and government documents are visible and maintained
Inventory Management
Tracks stock levels of all tools and products and manage stock loss
Meets with salon supervisor to discuss salon stocks and requirements
Staff Administration
Maintains an updated record of staff contracts, IDs copies, passport copies, and health certificates
Ensures staff are ready on time to provide service to clients
Observes start and end times of the service to ensure smooth flow of the schedule
Boost Sales
Promotes new products and services to clients to boost sales and customers experience
Provides insights to management to attract new customers and grow sales
Ensures clients retention and loyalty
Excellent English Language [Spoken and Written]
Worked in a similar role for minimum of 1 year
Qatari valid ID and in-country hire only
Knowledgeable and interested in cosmetics and beauty
Preferably: Transferable and NOC from current sponsor
Full time: six days of work/week
High school diploma or relevant work experience
Ability to maintain a positive attitude
Excellent communication skills
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