We are a “one of a kind” business. With its unique ethos, we have changed people’s expectation... Show More

We are a “one of a kind” business. With its unique ethos, we have changed people’s expectations of what a hotel or restaurant can be. That power has come from a team who at every level share the beliefs, passions and ambitions of its founders.


This property was the first hotel venture for us and impressively won The Times ‘Hotel of The Year’ Award in its first year of opening! This is a Victorian coaching inn situated within the village of Braemar in the magnificent Cairngorms National Park. It brings together Scottish heritage, craftsmanship and culture with world-class contemporary art and a strong sense of community.

The stunning Spa currently offers 3 treatment rooms, 2 manicure/pedicure stations, as well as a sauna overlooking the hotel garden, designed by award winning gardener Jinny Blom.  The Spa works with iShga, a Scottish spa product brand.

The role...
To be the ultimate host and role model, exceeding the expectation of our guest experience in every aspect of their stay so that they leave us feeling enriched and engaged in our ethos.


What success looks like…

Guest Service
Create memorable experiences by consistently delivering exceptional spa treatments and spa experiences, ensuring that every guest feels special and wants to return.

Communication
Communicate effectively and professionally with guests and all team members, sharing knowledge and ensuring effective handover of information.

Atmosphere
Be confident and allow your personality to enhance the atmosphere by creating a warm, homely and welcoming environment to our guests.

Sales Opportunities
Positively approach sales opportunities in order to maximize revenue by making informed recommendations based on in-depth knowledge of the treatments and products, and using upselling techniques at every appropriate opportunity.

Health & Safety
Support a safe working environment by adhering to Health & Safety, Food Hygiene, Fire and Evacuation procedures and Licensing Laws.

Training
Take ownership of your personal development enhancing your ability to build knowledge and make informed recommendations.

Like all roles, you can expect your time at work to be fun, varied and challenging. As well as fulfilling the duties and responsibilities on your job description, we know from experience that jobs can evolve throughout the lifetime of a role and this in turn gives our people the chance to play to their strengths.  

What makes a brilliant Spa Therapist?

Proven experience required. Excellent communication skills and an ability to work under pressure. Must have a strong work ethic along with a passion and flair for brilliant customer service.  Desire to learn and grow.
You also have the right to work in the UK.

Be yourself! That’s who we’re hiring. Our culture celebrates and supports the differences that make each of us unique.

We’ve got some core values that run through everything that we do, we’d love it if these values resonate with you too! Sustainability is at the heart of our business and every one of the team has a role to play in protecting our planet.

What’s in it for you?
Competitive pay plus Tronc
30 days holiday
Health benefit: health cash plan
Employee Assistance Programme
Local discounts and incentives
Savings at thousands of retailers via our online discounts portal
Optional pension plan
Life Assurance
02 phone discount
Free food and drinks whilst on shift
Training and development opportunities

Want to join the family? Apply today! Show Less