Lead and supervise spa staff to ensure exceptional service and client satisfaction. Manage daily ... Show More

Lead and supervise spa staff to ensure exceptional service and client satisfaction.

Manage daily operations including scheduling, inventory control, and payroll.

Oversee recruiting, interviewing, and employee orientation processes to build a strong team.

Implement training and development programs to enhance staff skills and performance.

Maintain accurate bookkeeping practices and manage financial transactions through POS systems.

Develop marketing strategies to promote spa services and increase sales.
Ensure compliance with health and safety regulations within the spa environment.

Handle customer inquiries and resolve any issues or complaints promptly.
Monitor inventory levels and manage purchasing to maintain adequate stock of products.

Conduct regular performance evaluations and provide constructive feedback to team members.

Requirements:

Proven experience in management or supervisory roles within the spa or wellness industry.

Strong negotiation skills with the ability to handle pricing and sales effectively.

Excellent communication skills, both verbal and written; bilingual or multilingual capabilities are a plus.

Proficient in retail management practices including merchandising, cashiering, and retail math.

Familiarity with budgeting processes and financial management principles.
Exceptional organizational skills with the ability to manage multiple tasks efficiently.

Experience in training & development, employee orientation, and team management is essential.

Knowledge of inventory management techniques and effective stock control methods.

Strong customer service orientation with a focus on creating positive client experiences.

Ability to work flexible hours including weekends as needed for spa operations. Join our team as a Spa Manager where you can make a significant impact on our clients' well-being while leading a passionate team dedicated to excellence in service! Show Less