Client Management Answers phone calls promptly and responds to clients’ requirements Schedules ... Show More

Client Management
Answers phone calls promptly and responds to clients’ requirements
Schedules all appointments for clients and technicians using the scheduling system
Welcomes clients and ensures service is done on time and as per the expectations
Builds relationships with clients and VIP clients
Keeps track of clients’ preferences and complaints
Give accurate information to clients and potential clients
Build strong knowledge and awareness of the provided services in the salon
Resolves clients’ complaints and seeks customer satisfaction
Cashier and Accounting
Use POS to accurately input the daily sales and expenses
Maintain the invoices and logging them into the system regularly
Run an end-of-day check on the cash and card sales prior to closing the salon
Meets with salon owners on a weekly basis to discuss salon operations and performance
Takes notes of the requests and items from the owners and ensures completion on a timely basis
Facilities Management
Checks the facilities cleanliness, organization, hygiene standards are always met
Ensures products, samples, and items are organized and displayed nicely always
Checks salon needs for maintenance work, electricity, cleanliness, and reports to supervisor
Ensures updated health certificates and government documents are visible and maintained
Inventory Management
Tracks stock levels of all tools and products and manage stock loss
Meets with salon supervisor to discuss salon stocks and requirements
Staff Administration
Maintains an updated record of staff contracts, IDs copies, passport copies, and health certificates
Ensures staff are ready on time to provide service to clients
Observes start and end times of the service to ensure smooth flow of the schedule
Boost Sales
Promotes new products and services to clients to boost sales and customers experience
Provides insights to management to attract new customers and grow sales
Ensures clients retention and loyalty
Excellent English Language [Spoken and Written]
Worked in a similar role for minimum of 1 year
Qatari valid ID and in-country hire only
Knowledgeable and interested in cosmetics and beauty
Preferably: Transferable and NOC from current sponsor
Full time: six days of work/week

High school diploma or relevant work experience
Ability to maintain a positive attitude
Excellent communication skills Show Less

1. Front Desk Activities · Answer telephone and inquires · Greet all arriving guests and dir... Show More

1. Front Desk Activities

· Answer telephone and inquires

· Greet all arriving guests and direct to appropriate station and technician

· Give accurate information to clients and potential clients

· Build strong knowledge and awareness of the provided services in the salon

2. Maintain Schedule

· Maintain updated appointment schedule using the salon software.

· Maintain a regular register of the expired, out of stock, and required products

· Maintain a register of all the governmental and legal documents.

3. Cashier

· Use POS to accurately input the daily sales and expenses

· Maintain the invoices and logging them into the system regularly

· Run an end-of-day check on the cash and card sales prior to closing the salon

Job Types: Full-time, Permanent
Preferably located in Al-Rayyan or Doha
Ability to work 6 days/ week (overtime paid)
Preferably living in a separate accommodation (compensated in the package and not offered by company)
transportation will be paid as part of the package
Training will be provided on the salon system
Job Type: Full-time

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Looking for a Female Spa Receptionist who have a over a year of experience in a similar role. Apply ... Show More

Looking for a Female Spa Receptionist who have a over a year of experience in a similar role. Apply online Show Less

Job Summary: The purpose of this role is to provide Outstanding Customer Service to clients, we... Show More

Job Summary:

The purpose of this role is to provide Outstanding Customer Service to clients, welcoming them, checking them in and dealing with any complaint or issue, answering their questions about products and services and make sure they have a great experience. Assist with salon operation, provide reservations, and sell retail and addons.

Responsibilities:

1. Provide Outstanding Customer Service to clients.

2. Check in clients in and welcoming them.

3. Sell Retail and Addons

4. Provide reservations

5. Process POS transactions

6. Assist with salon operation such as resolving client complaints, stock management and other day to day salon activities.

Requirements:

1. Strong English Speaking and writing skills

2. Customer service experience

3. Sales experience

4. Sales driven

5. Ability to deal with client complaints

6. Confident

7. Fast learner, ability to understand and memorize lots of information within a timely manner

8. Ability to work under pressure or occasional stressful circumstances

Pay Package:

- Competitive monthly salary
- Booking commission
- Retail commission
- Generous annual leave
- Free medical provided
- Free Salon Services

About the Company:

We are international salons with branches around Qatar, Dubai, Abu Dhabi, and Oman.
The brand in addition to owning salons it has its own Products and Ecommerce site.
We are rapidly growing around the region. It’s a fun and great place to work.
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Responsibilities: • Greet and welcome clients to the outlet • Answer incoming queries and prov... Show More

Responsibilities:
•    Greet and welcome clients to the outlet
•    Answer incoming queries and provide customer service support
•    Maintain good customer relations
•    Serve and attend to clients
•    Provide basic and accurate promotions receptionist duties such as photocopying or in relation to company supplies
•    Perform other clerical duties
•    Perform counter duties such as POS system and cashiering
•    Upsell promotions and membership program
•    Speaks conversational English and competent writing skills
•    Good telephone communication skills
•    Excellent organizational skills
•    Multitasking and provide good customer service attitude
•    Skills in Office Management tools are a plus
•    Training will be provided

Working Location :
•    CBD Area, North Bridge Road

Working Hours:
•    To be discussed further during interview
•    6 days work week

Salary:
•    Remuneration, Commissions and bonuses to be discussed during interview

Requirements:
•    Candidates should possess at least an N Level
•    Proven experience as front desk representative, agent or relevant position is a plus
•    Excellent knowledge of MS Office (especially Excel and Word)
•    Customer service orientation
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Ireland's best Day Spa has an exciting opportunity to be the welcoming face of Rainforest Spa. We... Show More

Ireland's best Day Spa has an exciting opportunity to be the welcoming face of Rainforest Spa.

We are hiring Part-Time Receptionist for our award-winning Day Spa offering very competitive pay and perks.

This role is perfect for anyone looking to work in a modern wellness environment leading an upbeat professional team of therapists. If you are an organised; positive person looking for a career change in 2022 - apply now.

We are based in Enniskerry - just 30 minutes from Dublin.

apply online Show Less