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Welcome to the page where we'll post news of any interesting developments at and within the industry.

It’s Our 12 Year Anniversary – this weekend!

Sunday 05th March 2023

An Update from Miranda Allard

Yes, that’s correct – we launched this smart search system at the Professional Beauty Show in London back in 2011. 12 years up the line and we have registered job seekers of over 180 nationalities and employers from 130 countries. There are over 150,000 approved CVs on the database covering most industry related job titles. Covid lockdowns stopped our revenue flow but during those years we received 1000s of new CVs from job seekers keen to find work as soon as spas and salons reopened after the pandemic.

Our aim has always been to be the place where employers know their search results will be relevant and their job applicants to be only those who passed our personal approval. Each CV is looked at by our team and we now only approve 20% - 30% into the database.

It has been interesting to see how the industry has developed over the years. Niche high end brands being bought out by the “big boys” have somewhat diluted the uniqueness of their original concepts. However Day Spa, privately owned Hotel Spas and Salon openings are booming and this is where most of our registered employers come from. They are interested to pick their own staff to ensure a perfect match for their team and client base rather than rely on agencies and large HR departments.  

Though we are an online self-service system our key to success is that, unlike the free recruitment portals, we offer a service and for that we ask a minimal fee. Our mission to stay affordable has held the annual fee at £500 (12 months for the price of 2).  Our USP for employers is that they are not asked to part with any money until they are sure we have what they want – registration, posting job ads and searching our database to check us out is free of charge.

It is a free service for job seekers - they submit their CV details into our templated format which results in a uniform “smart-searchable” online CV. They know we are the safe place to find a job via the internet. They are always in control of who they wish to receive their contact details – by applying for vacancies on our jobs pages or releasing their full CVs to employers who express an interest from a search.  

I wish to thank the many employers who subscribe with us on an annual basis and welcome those new to We are human behind this automated system and always here to help!


Spa Staff shows solidarity with our Ukrainian Friends

Friday 04th March 2022

A message from Miranda Allard, CEO.

It is with heartfelt sympathy and concern for all Ukrainian nationals that I reach out to all our registered members to see what we can do to help those who are specifically related to our industry.

There are so many unknowns at this early stage of war and with millions of displaced people and intense fighting it is impossible to predict an outcome. However I urge employers to start thinking ahead as to how they may be able to help. Laws of equal opportunity will always prevail  but ensuring serious consideration to Ukrainian nationals  or even offering additional short term placements may offer a lifeline – and even if only a few can be helped each one will count.

We have around 500 Ukrainian nationals on our job seeker database. Their crisis is all consuming at the moment, however  as soon as timing is appropriate we will be contacting each one of them to remind them that they have a CV in the system and to encourage them to update their personal details, work history, current location and where they seek work. Our industry is centred on wellness and wellbeing so let’s bring “welfare” into it and do what we can to help those in need.

Coronavirus and Recruitment

Saturday 21st March 2020

A message from Miranda Allard, CEO. is a global business with employers and job seekers from over 160 countries making use of our self-service portal. The movement of people across borders has almost slowed to a standstill and most spa, beauty and wellness businesses are now closed in most countries.

This is a critical and stressful time for the human race but care and support by employers towards their work force will play a large part in the recovery process – on both a business and personal level. I urge you to think about the human suffering the laying off of your teams will cause. There are government financial packages here in the UK to ensure staff are kept on and paid throughout the period of essential social distancing – the Job Retention Scheme will pay up to 80% of wages. This may not be the case in other countries so I urge employers to be charitable and do what they can to keep their employees financially solvent, giving them the chance to battle through this disaster without worrying about food and rent.

In the meantime we are still receiving large numbers of CVs from job seekers looking to the future. This quiet period allows them the chance to reflect on where their next job may be when times recover. Inevitably there will be vacancies to fill when good times return. Employers may also like to think ahead – spas and salons will open again one day and it’s a good idea to be prepared with a selection of interesting CVs shortlisted and ready to contact when the time is right.

We at are here to help – simply email with any questions and we will reply as quickly as possible during our office hours. Remember there is no charge to register, post job ads and search the database – so checking us out is always free!

We wish you all good health, compassion towards each other and a speedy return to normality.

Modern Slavery Must Stop

Sunday 17th November 2019

Miranda Allard calls for Unified Action

I have just agreed to join Professional Beauty’s new campaign to “put an end to modern slavery in salons”. We need to do more this end but we also need to work on how to prevent greedy and dangerous traffickers at source.

I happened to be on vacation with my husband in Vietnam when news came through that all 39 bodies in the UK refrigerated lorry deaths were Vietnamese. When the locals heard we were British they wanted to talk about it. They were deeply saddened and angry and even exasperated as to how their own young people could be so stupid to risk their lives in such a desperate and undignified way – apparently believing they were on some VIP journey to the UK. We were shocked – so it was odd to us that shock wasn’t their overriding feeling. We gathered that illegal journeys to the UK were not unusual and the risk of danger to life, though not expected, is accepted as a serious possibility. Any shock we observed was due to the horrific nature and number of deaths. It seems the risk takers believe the traffickers’ promises of “a better life” earning good money with even enough to send back home. From the photos we see of some of “the 39” they didn’t look like desperate people – to me they appear to be full of educated youthful ambition – and for this they were targeted. It might have been scraped together but they each had £30K to pay for their journey. We need to reach out to young people in Vietnam and from countries where trafficking is rife to warn them that promises are nothing but a way to scam them out of money while risking their lives.

We do not know what was in store for the 39 had they lived – but the chances are they would face the harsh reality of being destitute as illegal immigrants in an expensive foreign land. Would they have been caught up in modern slavery? We will never know…..but all too often that is exactly what happens and nail bars and salons are often where they end up with little or no pay and too afraid to go to authorities. 

I noticed recently that posters have appeared on the cubicle side of toilet doors in motorway service stations – asking the public to be aware and report if they suspect slavery of any kind. Many of these posters appear to be of workers in nail bars. I wonder how many members of the public suspect and report suspicious activities. I wonder how many of those reported are investigated. If our own industry is a recognised area where modern slavery exists we must all do more to act – engage and work with our authorities to prosecute law breakers and release those trapped. We must use social media and whatever means possible to spread the word back home to convince and discourage those who unwittingly believe a better life awaits them elsewhere.

Please forward this Blog link to anyone interested in ending modern slavery

If you wish to join the PB campaign click

Global Wellness Summit 2019

Friday 27th September 2019

Singapore 14-17 October

The agenda for this annual event has just been announced – and as always it is packed full of thought provoking ideas, discussions and presentations. Industry leaders are invited to attend and participate in the sharing of their aims and ideas for making our world a “well” one – and how best to manage this via wellness properties, treatments, diet, fashion and other green and sustainable methods of practice within the industry which all delegates represent.

Discussing how to live well is not new but an interesting topic being introduced this year will cover the trend towards dying a well death. This all too often taboo subject is being brought out of a personal, private and often hushed “don’t want to go there” place with a growing trend towards openness and acceptance. Here in the UK we have many fantastic volunteers, charities and professional organisations that support how to live well with life limiting disease right through the process of end of life. While being culture sensitive it will be interesting to hear how we can further improve quality of normal everyday life to ensure a healthier death.

 Wellness in the workplace is a regular GWS topic. We will hear how delegates have progressed in this vital area and new practices will be shared to inspire those who still need to up their game and reap the reward of staff retention with a happy and content workforce. I have just read a post on Linked In from Richard Branson who says simply “People do their best work and can be their happiest selves when they feel comfortable and confident”. 

World Wellness Weekend – 21st/ 22nd September 2019

Friday 09th August 2019

My how this movement has grown in only 3 years!

The 3rd annual World Wellness Weekend is only a few weeks away. In the last 12 months registration has more than doubled to 2000+ properties in 100 countries all offering free 60 minute wellness sessions covering mindfulness, beauty, health and fitness of all kinds.  

The aim is to open your doors and provide your services over one specific weekend to offer wellness to all and make a “world of difference”. Activities may involve large public open spaces, small studios, gyms or treatment rooms.  Anything and everything can be showcased while offering free taster sessions with the aim to trigger masses of new comers to the benefits of enhancing their own wellbeing.

Ideas and examples of activities and registration details can be found on the multi lingual website founded by Jean-Guy de Gabriac whose enthusiasm and passion is driving us all to do what we can to promote wellness to all.

Interactive Spa Training Sessions to start on Facebook Live

Wednesday 08th May 2019

Ask Beata is a brand new service provided free of charge to all spa therapists and their managers.

Beata Aleksandrowicz offers interactive sessions using Facebook Live where industry professionals can join the conversation to ask questions and hear the feedback from other participants – to expand knowledge and understanding in the wider world of wellness and wellbeing. The next session will take place on 9th August at 12.30 UK time (GMT + 1).

To take part simply go to: where links are found to register free and also to ask questions in advance of the session.

Some topics that Beata expects to discuss include:

​Workplace wellness

Changing the perception of massage

Self-care routines

How to recognise and prevent burnout

Signature massages

Injury-free techniques

Authenticity in the spa

Profit vs people

The future for therapists

Sexual harassment

What advice can I give and what is the red line? 

I first met Beata at the 2017 Global Wellness Summit in Kitzbühel where we discussed the importance of treatment quality over luxury and location – something we both feel passionately about. Beata is an expert on massage and healing and is the creator of the Pure Massage Training Method. Beata provides spas worldwide with advanced training and she is a powerful advocate on educating people about the importance of touch, massage and spiritual growth. According to her new website one of her leading statements regarding the significance of wellness today is “Taking care of your Therapists”. Having recruited globally in the spa industry for 20 years and watched the fast turnover of staff with dismay this seconds what I have always tried to point out to employers. I congratulate Beata with setting up her new interactive session for all – offering to share her extensive knowledge free of charge.

World Wellness Weekend 22nd/23rd September 2018

Saturday 28th July 2018 supports World Wellness Weekend

It’s time to take action!

Jean-Guy de Gabriac of Tip Touch International is founder of Word Wellness Weekend and responsible for creating the infrastructure where professionals can register and enthusiastically encourage us all to enjoy any activity which makes us feel good. He says “Together, let’s touch the heart of millions of people to inspire FUN & healthy lifestyles! It feels GOOD to be WELL!”

With ideas from Paddle Yoga to nutritional cooking classes you too can register and promote your property offering free activites to enhance happiness and wellbeing over this special weekend.

400 properties in 66 countries have already registered online for the 2nd edition of World Wellness Weekend (22-23 Sept, 2018) Register to locate your property on the World Wellness Map and join to elevate wellness worldwide:    


Hot Stone Massage - with a difference!

Tuesday 20th February 2018

A Blissful Spa Treatment experienced by Miranda Allard

I recently had the good fortune to spend some quality vacation time with my family at Constance Lemuria in The Seychelles. The whole experience was so good that after resisting for many years I finally signed up to Trip Advisor so I could write a great review!

The success of both a hotel stay and particularly the enjoyment of each spa treatment is very personal and subjective. I have always championed that, for me, the natural ability of the therapist has to shine through and even if a treatment is technically perfect it isn’t the same if the therapist’s touch is taught rather than coming from within.

If I have time I usually like to try the spa signature treatment as well as a personal favourite. I often book a Hot Stone Massage – checking first that the stones are actually used to massage rather than set onto chakra points from start to finish which some spas seem to think comes under the title of a hot stone massage rather than a massage while hot stones sit on chakra points! I love spas where the menu offers treatments with a unique slant rather than those restricted by brand training.

This was a 90 minute treatment and it was explained that I would first be massaged by my therapist’s hands and then with the heat from the stones before the stones themselves. There was still time for my lower back (my personal weak spot) to receive some extra attention and I soon forgot that hot stones were going to come in at all. Then I noticed her hands becoming warmer and warmer and deliciously soothing - she had positioned hot, and I mean very hot, stones by my side and she swiftly moved her hands from stones to body between each stroke – creating the most wonderfully affective “hot hand massage”.  Once the stones were cool enough (though still hot) they were brought into the massage in the usual way.

My husband had booked the same treatment at the same time – the result being that we both staggered back into the relaxation area like a couple of zombies – wonderfully relaxed! I do travel a great deal but this “hot hand from hot stone” massage was a first for me and I hope not the last. Thank you U Spa!

Wellness in the Workplace – The importance of staff wellbeing

Wednesday 03rd January 2018


The New Year has arrived and with it comes the traditional time for reflection and goal setting to improve ourselves as worthy human beings for the year ahead.

Wellness in the workplace has become a hot topic over the last 12 months.  At conferences and summits I have listened to spa owners and experts speak about how our industry is benefiting from this growing trend to offer wellbeing services to the corporate world. But I wonder what they, as employers, are doing to improve the lot of their own employees – those hard working individuals who are actually bringing wellness into the workplace of others?

Are spa and beauty employers thinking about the welfare of their staff beyond statutory health and safety? This is a huge topic and sometimes the smallest of gestures such as a “thank you” note can lift the spirits of a hard working individual. Team morale is boosted every time a boss recognises and appreciates the workforce beyond contracted commission. Both physical and mental wellbeing is crucial when maximizing productivity – this could be offered by further training to minimise injury or agreeing to more flexible hours to retain a good therapist who has a complicated home life.

I would welcome comments from both employers and job seekers who are already experiencing wellbeing improvements within their team. Please comment below or email me directly with your suggestions and successful implementations and I will post a regular blog to share these ideas so that others can learn from your achievements.

Remember - A good measure of a great employer is the rate of staff turnover – happy, healthy and stress free employees think twice before leaving!