Job Roles and responsibilities:   Expat presentable female required She should be stron... Show More

Job Roles and responsibilities:

  Expat presentable female required She should be strong enough to lead the department
She should have an 2-3 years of experience in 5 star hotel as a spa manager
She should be able to do the guest interactions, communication should be excellent She should be flexible with the working hours She should have knowledge of any spa & hotel software
She should be excellent in Microsoft Office, specially excel
She should be able to make balance within the team members She should be well versed with spa operations
She should have technical knowledge of treatments and products
She should be a sales oriented so that she can upgrade the figures
She should have an experience of handling the team strength of at least 20 therapists
She should be able to handle the pressure of finance, operations and corporate
She should be comfortable working at any part of the hotel premises
She should be well aware about handling the location inventories She should be able to make a balance between Hotel and Sanghvi Brands      Show Less

Job Summary Provide general spa orientation to guests upon arrival, such as the location and use of ... Show More

Job Summary Provide general spa orientation to guests upon arrival, such as the location and use of locker rooms, lounge areas, and hospitality stations.

Offer guests amenities such as water, juice, or heated neck pillows.

Answer questions about general property information and amenities.

Escort guests to and from treatment rooms.

Maintain cleanliness of workstation, treatment rooms, spa/salon locker room, and reception areas. Dispose of trash and dirty linens in the proper area.

Secure supplies and equipment at the end of each shift.

Stock towels, linens, supplies, and amenities in the locker room, Reception areas, and hospitality stations. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.

Follow all company policies and procedures; ensure uniform and personal appearance is clean and professional; protect company assets.

Anticipate and address guests' service needs; thank guests with genuine appreciation.

Speak with others using clear and professional language.

Develop and maintain positive working relationships with others.

Comply with quality assurance expectations and standards.

Reach, bend, twist, pull, and stoop; move, lift, or carry objects weighing less than or equal to 10 pounds; stand, sit, or walk for an extended period of time.

Perform other reasonable job duties as requested by Supervisors. Show Less

Job Summary The incumbent in this position is responsible for leading the operational and financi... Show More

Job Summary

The incumbent in this position is responsible for leading the operational and financial direction of the spa ensuring complete viability of the Spa, maximizing all opportunities and resources; for ensuring that the highest standards are adhered to, and that guest experience exceeds expectation; for assisting with membership retention, renewal, and functions and for establishing and maintaining marketing objectives, operating criteria, programming, budgeting, VIP guest visits, staff relations, and training.

Is responsible for the overall management and performance of the Spa, ensuring high standards of professionalism, customer service, and optimum financial performance.
Is responsible for achieving revenue targets as set by Management.
Is responsible for the quality of service, and maintenance of the product at the Spa in line with Operating Standards.
Prepares the monthly financial and statistical reports, incorporating proposals and recommendations regarding policy and operation at the Spa, competition, occupancy and usage, achievement of targets.
Establishes and ensures a cost-effective wage structure based on productivity and efficiency.
Is responsible for the achievement and regular review of the business plan and budget.
Liaises with Sales and Marketing in the preparation and development of marketing plans for the year. Coordinates all promotional plans and projects for the facility.
Provides leadership, direction, and support to the employees at the Spa to develop a highly motivated team, who can deliver high standards of service in all areas.
Effectively integrates the Spa within the Hotel Marketing Strategy and to ensure ongoing representation of the Spa, both internally and externally,
Develop a training plan for the Spa, in conjunction with the Training Department and ensures that all employees are trained and developed to meet the needs of the business.
Monitors standards of performance and satisfaction and introduces measures to ensure the highest standards of quality and service.
Leads the planning and implementation of marketing activities within the Spa, with support from the Hotel.
Is responsible for the Health and Safety of employees and members in the Spa and adhere to guidelines and procedures outlined in the Health and Safety Manual.
Ensures that good practice is applied to all issues in relation to employees and in conjunction with the HR Department, ensures that all Hotel HR policies and procedures are followed.
Provides an effective structure for communication within the Spa at all levels.
Maintains a high standard of appearance and personal hygiene at all times as per grooming standards.
Is courteous to guests and other members of staff at all times.
Is adaptable and accountable for all actions.
Sets an example at all times to all Spa staff.

Required Experience, Skills and Qualifications

Ability to maintain brand’s standards, policies and procedures
Ability to build and maintain relationships with Guests and Members.
Organized and focused.
Should be strong enough to lead the department
Ability to multi-task.
Coordination with different departments of hotels
Inventory management for products, linen, disposables, etc.
Set the goals towards targets achievements
Guest Interactions Show Less

looking for experienced lady to manage big multinational team. Over 20 rooms spa. We run over 40 spa... Show More

looking for experienced lady to manage big multinational team. Over 20 rooms spa. We run over 40 spas and beauty salons in Marsa Alam, Marsa Matruh, Sharm El Sheikh, Hurghada, Cairo. Show Less

This luxury brand of Hotels & Resorts is currently seeking to recruit a Spa Manager responsible for ... Show More

This luxury brand of Hotels & Resorts is currently seeking to recruit a Spa Manager responsible for the smooth running of the SPA of TWO of their hotels.

Working according to the core values and operational standards of our brand, the role of the Spa Manager is critical to the success of the SPAs. This position requires strong, clear and consistent leadership with a focus on guest service and experience, sales and maximization of revenue. The Spa Manager is responsible for the daily leadership of the spa operations.

Duties & Responsibilities

Demonstrate sincere customer focus and true appreciation for the guest experience.
Develop and implement Spa goals, policies and procedures.
Responsible for leading the efficient and effective Spa operations including short- and long-term strategic planning.
Assist in the achievement of financial goals in revenue, expenses and profit.
Maintain pricing integrity and Spa standards.
Anticipate, identify and ensure customer needs are being met in the best possible way.
Promote good public relations and handle complaints or concerns of guests.
Produce annual marketing plan in conjunction with the Hotel.
Identify new business and marketing opportunities.
Promote and sell customized spa programs
Manage, train, and motivate all spa employees.
Perform department annual employee performance development plans.
Promote teamwork and foster a harmonious working environment.
Prepare spa staff schedules, while maintaining the standards of service and controlling the payroll.
Maintain thorough knowledge of competitors, including location, product offering, pricing and promotions, and sales techniques.
Ensure compliance with Hotel policy and procedures.
Establish and maintain a professional business relationship with all vendors.
Ensure equipment and physical facility are in peak condition including cleanliness and repair.
Develop, follow and ensure that all safety and emergency policies, procedures and practices and adhered to.
Stay updated with the new Spa, Fitness & Wellness trends worldwide
Participate in the annual budgeting and forecast process.
Control costs of good purchased, service supplied and labour necessary.
Attend hotel management meetings.

Requirements

Minimum 5 years proven experience in a management position in a spa
Bachelor’s degree in Business Administration will be considered as an advantage
Demonstrated strong leadership, team, and communication skills are essential
Proven knowledge of cost analysis, fiscal management, and budgeting techniques
Strong personal integrity with an innate desire to work in an ethical manner
Ability to lead and direct a multi-faceted team, including coaching and mentoring
Highly organized, goal and results oriented with ability to execute plans and manage change effectively
Ability to build and maintain strong relationships; interact and influence at all levels both within and outside the organization
Proven ability to achieve goals, multi-task and set priorities based on a constantly changing business environment
Effective decision-making capabilities demonstrating sound judgment
Ability to create a culture of innovation and creativity
Detail-oriented, exceptional organizational skills and able to handle multiple priorities under pressure
Proficiency in the use of computer applications
Excellent command of the English language

Benefits:

Competitive salary depending on experience
Career progression
Comprehensive new staff training and induction programmes
Staff discounts (shops, events, facilities)
High profile hospitality company of 5* luxury Hotels
Great work-life balance
Accommodation depending on availability
Free meals on/off duty
Airport shuttle on arrival


If you are interested in joining our team please click APPLY below



Due to work permit restrictions, candidates must have the right to work in Cyprus Show Less

Responsible for all massages and treatment related activities, and for the safety of the guests in... Show More

Responsible
for all massages and treatment related activities, and for the safety of the
guests in the massage room.

Maintains appropriate standards of conduct, dress, hygiene,
uniform appearance and posture of himself/herself and all personnel involved in
the massage room operation.

Duties and Responsibilities:

1.
Perform opening and closing procedures.

2.
Schedule guest appointments.

3.
Arrange workstation, treatment room, and drapes.

4. Monitor
stock levels of oils and creams and ensures that par stock levels are
maintained at all times.

5.
Provides individualised bodywork treatments that meet the guest's
needs and expectations.

6. Obtains
the basic medical history for a client assesses any problems or conditions and
suggests appropriate therapy based on the current health of the client.

7.
Assess guest needs and inquire about contraindications like any
allergies, high blood pressure, and pregnancy before beginning the
service.

8.
Maintains treatment room appearance, cleanliness
according to standard operating procedures.

9.
Physically fit and in good health (strength is not a major
requirement, but stamina is necessary).

10. Caring,
positive attitude to clients.

11. Genuine
interest in helping clients overcome their physical problems.

12. Extensive
knowledge and experience of deep meditation and relaxation skills-Qualifications-Other Course Experience-0.6 to 3+ Years
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We are looking for an experienced SPA Manager to join our team as soon as possible. (Luxury Gym, acc... Show More

We are looking for an experienced SPA Manager to join our team as soon as possible. (Luxury Gym, accommodation, coffee shop and spa)


1. Manage day-to-day operations in SPA
2. Ensure all areas of the Spa are kept clean and well maintained at all times.
3. Assist with promotion and sales
4. Able to analyse and interpret the needs of clients and offer appropriate options, solutions and resolutions.
5. Responsible to develop strong product quality and treatment measures.
6. Managing inventory
7. Coordinate with the engineering department to ensure proper repair and preventive maintenance works of all spa equipment.
8. Recruit, train and manage employees.  Prepare and manage staff rotas
9. Develop and maintain retail product program.
10. Ensure that spa department follows hotels policies and procedures including health, hygiene, emergency and Fire prevention.
11. Develop and implement standard operational procedures and policies.
12. Handle customer enquiries and complains

Requirements:

1. Bachelor Degree
2. At least 5 years of SPA management experience
3. Fluent English
4. Extensive SPA and beauty knowledge
5. Live in Bali
6. Strong management and leadership skills
7. Strong communication and customer service skills

Position is open only to Indonesian Citizens

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